Spare Parts

Accessories

TechSchool

Customer service - Contact us

send a message

 

TELEPHONE
Our customer service is available from Monday until Friday
From 10.00AM until 3.30PM and from 5.30PM until 7.00PM

Order informations, VoIP number for Italy: (+39) 02 89954300
German Customers (Deutsche Kunden): (+49) 177 5213766

The staff can be busy or engaged with other customers, in which case please be patient and call again after a few minutes.

EMAIL
General Informations / Administration / Shipping: info@planet-ricambi.com
German Customers (Deutsche Kunden): germany@planet-technologies.com
French Customers (Clientèle Française): france@planet-technologies.com


For every email message it is MANDATORY to use the address registered on the website, any email from different adresses won't be processed.

RMA
If a part or a tool is defective you must click on the RMA button in the main menu, login in our RMA dedicated website with the same email/password you use on our main site, and follow the simple instructions.


IMPORTANT: Please read carefully:

  • Tools and equipment sold on our website are intended for specialized technicians.
  • Our company might supply additional technical informations and support solely out of courtesy and following work commitments.
  • If you are not sure that you know, or know how to use what you are about to purchase, please do not do it.