Our customer service is available from Monday until Friday
From 10.00AM until 3.30PM and from 5.30PM until 7.00PM
Order informations, VoIP number for Italy: (+39) 02 89954300
German Customers (Deutsche Kunden): (+49) 177 5213766
The staff can be busy or engaged with other customers, in which case please be patient and call again after a few minutes.
General Informations / Administration / Shipping: firstname.lastname@example.org
German Customers (Deutsche Kunden): email@example.com
French Customers (Clientèle Française): firstname.lastname@example.org
For every email message it is MANDATORY to use the address registered on the website, any email from different adresses won't be processed.
If a part or a tool is defective you must click on the RMA button in the main menu, login in our RMA dedicated website with the same email/password you use on our main site, and follow the simple instructions.
IMPORTANT: Please read carefully: